Engineering a smarter, safer property.

No. Site surveys and written quotations are free of charge and carry no obligation. We visit, assess the property and your requirements, and you receive a clear itemised quotation to consider in your own time.

Every quotation follows a site survey, so the price reflects your actual property rather than a guess. Quotes are fixed and itemised — equipment, labour and any certification clearly broken down, with no hidden extras. As a non-VAT-registered business, no VAT is added to our prices.

Phone and WhatsApp are answered during opening hours, Monday to Saturday 08:00–18:00; messages sent outside those hours are picked up the next working day. Survey and installation dates are arranged around your schedule, and urgent faults on existing systems are prioritised.

For IP cameras, access control and networking we use Cat6 or Cat6A as the installation demands, run in proper containment and terminated to BS EN 50173. Cat6A gives headroom for higher-bandwidth cameras and longer PoE runs. Fire alarm circuits use fire-rated cable appropriate to the system category. Cheap cable and poor termination are the most common cause of the intermittent faults we get called to fix.

The Ethernet standard allows 100 m of channel length including patch leads — around 90 m of fixed cable. Beyond that we design in a mid-span switch, fibre link or PoE extender rather than pushing the limit, because marginal runs drop out as soon as the camera's IR illuminators pull more current at night.

A properly graded wireless system is. Ajax uses the Jeweller protocol on the 868 MHz band with AES-128 encryption, frequency hopping and continuous tamper/jamming monitoring, certified to EN 50131 Grade 2. Where a risk assessment or insurer requires Grade 3, we design accordingly. Wireless also means far less disruption in an occupied property.

BS 5839-1 is the code of practice for fire detection in commercial premises; Part 6 covers dwellings. It governs system category (L1–L5, or P1/P2 for property protection), detector spacing, sound levels, cause-and-effect, standby battery capacity and servicing. Commercial systems typically need servicing every six months to remain compliant.

If cameras capture anywhere beyond your own boundary, you become a data controller under UK GDPR and the DPA 2018 — meaning clear signage, a justified retention period, restricted access to footage and a process for subject access requests. We set retention correctly at commissioning and document it; the ICO publishes guidance for domestic and commercial use.

Yes. Our touch switches operate locally at the wall regardless of internet status — physical touch control always works. You only lose remote app access and voice control during an outage, and both restore automatically when connectivity returns.

Often, yes. ONVIF-compliant cameras will usually record to a new NVR, existing Cat6 can be re-tested and reused, and many fire and intruder panels can be expanded rather than replaced. We assess what's there during the survey and tell you honestly what's worth keeping.

Depending on the works: electrical installation or minor works certificates, test results, fire alarm design and commissioning certificates, as-fitted drawings and device schedules, a system logbook, O&M information and handover training for whoever operates the system.